Chocolate Zen’s FAQ

  • Tuesday to Friday: 9:00 AM – 5 PM
  • Saturday: 9:30 AM – 3:00 PM
  • Sunday: CLOSED
  • Monday: CLOSED
  • Please call for holiday hours.
  • All cakes/tortes require pre-ordering: a minimum two (2) business days advance order for most custom tortes and special requests, however we would ask that you allow more time during our busy wedding and holiday seasons.
  • Please note that very big orders and/or complex design work needs a minimum of seven (7) business days advance order.
  • A minimum of three (3) days advance notice is required for special dietary needs (dairy free, sugar free, etc.) to be accommodated.
  • Absolutely!  We would be happy to accommodate gluten free/limited sugar free/dairy free/ vegan dietary needs.
  • Many of our signature torte flavours are gluten free.
  • A minimum of three (3) days notice is required for special dietary requests.
  • Please note that we can provide nut free tortes and pastries, however, our bakery does use, bake with and produce product with nuts and flour, so we are NOT a nut-free facility.
  • Yes, we offer various specials on a rotating basis as well as being featured in the current edition of the “Show and Save” coupon book!
  • Our current in-store offer is buy six (6) items, get one (1) item ($4.95 or less) free!
  • Please visit us here or in the Bakery to find out what our next special offer will be.
  • Please inquire the bakery for other in store specials.
  • We offer bulk (usually by the dozen) pricing on holiday baking.
  • Visit us here or in the bakery for the variety of pastries and dainties and their prices we offer during the holiday season.